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Refund policy

RIGHT OF WITHDRAWAL

You have the right to withdraw from this contract within 14 days without giving any reason. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods. In order to exercise your right of withdrawal, you must inform us (abovo GmbH, Rumfordstraße 8, 80469 Munich, Tel. +49 176 550 42419, Fax +49 89 26018002, redcupshop@gmail.com) by means of a clear declaration (e.g. a letter sent by post , Fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory. In order to meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

Cancellation form as PDF

Consequences of the withdrawal

If you withdraw from this contract, we will give you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you use a different type of delivery than that offered by us, have chosen the cheapest standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You have the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract (abovo GmbH, Rumfordstrasse 8, 80469 Munich, Tel. +49 176 55042419, Fax +49 260 18002, redcupshop@gmail.com) to be returned or handed over. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling you that is not necessary to check the nature, properties and functionality of the goods.

End of the cancellation policy