Skip to content

Terms of service


We have compiled the visitor and user conditions of the website and our general terms and conditions for you to ensure that when you visit you receive all the information you need to use the website, as well as your inquiries and orders via are important.

The redcupshop websites are administered by abovo GmbH. Abovo GmbH is headquartered at Rumfordstrasse 8 in D-80469 Munich. The company is registered at the Munich Register Court under HRB 127040. Ms. Lisa Kathleen Graef has been appointed as managing director.


The general terms and conditions of sale contained herein (hereinafter "the Agreement") apply to all inquiries, submitted offers and orders that have been accepted by abovo GmbH (hereinafter "Seller"). If these general terms and conditions conflict with the terms and conditions of a purchase order or a purchase document originating from the buyer, the general terms and conditions contained herein take precedence.

1. Delivery

The dispatch of a product from the product areas that were purchased by the buyer ("the products") takes place in a manner determined by the seller. Freight costs are made up as follows:

Shipping / collection Germany

Collection from abovo in Munich, Rumfordstr 8 (Mon - Sat from 11 a.m. to 6 p.m.)
0.0 kg - 25.0 kg
Free (contact us)
Collection in Großhesselohe by appointment
0.0 kg - 25.0 kg
Free (contact us)
Small standard shipment (1-3 working days)
0.1 kg - 0.15 kg
€ 1.99
Standard shipping up to 2kg (1-3 working days)
0.16 kg - 2.0 kg
€ 2.70
Standard shipping up to 5kg (1-3 working days)
2.01 kg - 5.0 kg
€ 5.99
Standard shipping up to 10kg (1-3 working days)
5.01 kg - 10.0 kg
€ 7.99
Free Standard Shipping from 113 € (1-3 working days)
€ 113.00 and up
express delivery
For an express order, delivery costs of 1-10 € will be charged. This amount is calculated from the weight, size and distance of the delivery. Read more here.
If, at the request of the buyer, the seller ships or packs the products in a different shipping method than his usual method, the buyer is responsible for the additional costs incurred by the seller. If, at the request of the buyer, the seller stores products beyond the set delivery date, this is done at the risk and expense of the buyer.

2. Terms of payment

2.1 All products delivered by the seller remain the property of the seller until the relevant products have been paid for in full by the buyer. Basically, you can pay on according to the following scheme:
a.) Online payments are securely processed by PayPal.

2.2 For special orders, as well as large furniture (e.g. tables) that are made for you by the manufacturer after receipt of the order, a deposit of 25% is due when the order is confirmed and 50% when the order is ready for delivery. In these cases you will receive a separate order confirmation from us, which you have to sign before your order goes into production.

2.3 Each delivery represents an independent business transaction and the buyer has to pay for this in accordance with the stipulated payment terms. The prices and the invoices should be stated or issued and paid in the currency in which the invoice is issued.

2.4 The seller retains ownership of the delivery until it has been paid for in full. The customer is obliged to take the necessary measures to protect the property of the supplier.

3.Prices and Taxes

All prices listed on the redcupshopeu website are non-binding and only become valid after the seller has checked and the order confirmation has been received. The prices invoiced include the statutory value added tax in Germany.

4. Return policy and return consequences

4.1 Right of return: You can return the goods received within 14 days without giving a reason by sending them back. The period begins after receipt of this instruction in text form (e.g. as a letter, fax, e-mail), but not before the goods are received by the recipient and also not before the fulfillment of our information obligations in accordance with Article 246 § 2 in conjunction with § 1 Para 1 and 2 EGBGB as well as our obligations according to § 312e Paragraph 1 Clause 1 BGB in connection with Article 246 § 3 EGBGB. Only in the case of goods that cannot be sent as parcels (e.g. bulky goods) can you also declare the return by requesting them to be returned in writing. The timely dispatch of the goods or the return request is sufficient to meet the deadline. Transportable items are to be returned at our risk. You have to bear the costs of the return if the goods delivered correspond to the goods ordered and if the price of the goods to be returned does not exceed an amount of 40 euros or if you have not yet received the consideration or a contractual agreement if the price of the goods is higher at the time of cancellation have made the agreed partial payment. Otherwise, the return is free for you. Items that cannot be sent as parcels will be picked up from you. The return or the return request must be sent to:

abovo GmbH, Rumfordstrasse 8, 80469 Munich,

Tel. +49 176 55042419, Fax +49 89 26018002, Email:

4.2 Consequences of returns: In the event of an effective return, the services received on both sides are to be returned and any benefits drawn are to be surrendered. In the event of a deterioration of the item and for uses (e.g. advantages of use) that cannot be given or can only be given in part or only in a deteriorated condition, you must compensate us for the value. You only have to pay compensation for the deterioration of the item if the deterioration is due to handling of the item that goes beyond checking the properties and functionality. "Checking the properties and functionality" means testing and trying out the respective goods, as is possible and customary in a retail shop, for example. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of the goods or the return request, for us with the receipt.

4.3 There is no right of return for sales contracts for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to the personal needs of the buyer or are not suitable for return due to their nature.

5. Subject to change

The seller is entitled to make changes to the products at any time (i) that do not significantly affect the functional interchangeability or (ii) if the changes are initiated by the manufacturer of the products.

5.1 Series-produced furniture is sold based on a sample or illustration.

5.2 Qualitative claims can only be made on the goods ordered to the extent that they can be made cheaply or as is customary in the trade for goods in the price range of the ordered goods.

5.3 We reserve the right to use color and grain deviations in wood surfaces that are customary in the trade and can be reasonably expected of the buyer.

5.4 Customary and for the buyer reasonable deviations for leather and textiles (e.g.Upholstery fabrics) reserved with regard to minor deviations in the design compared to leather and fabric samples, especially in color

6. Warranty

6.1 The seller guarantees that all products delivered in accordance with this agreement are free from material and production defects ("defects"). Claims from this become statute-barred after two years. However, material expansion or shrinkage of products made of wood cannot be ruled out. This means that the wood products can expand or contract, e.g. when there is fluctuations in humidity. These changes are not grounds for complaint.

6.2 If a defect in such a product is suspected, the buyer, after receiving the return number (return authorization) from the seller, must send samples of the presumably defective products back to the seller, with the seller's instructions regarding the return shipment to are to be followed. No products will be accepted without written permission and only in accordance with the seller's instructions for repair, replacement, crediting or a refund of the purchase price. If the returned products are not defective, the buyer must reimburse the seller for all costs of processing, inspection, repair and shipping at the seller's current rates. If a defect cannot be remedied, the buyer is entitled to return the products for a refund of the purchase price or to reduce the purchase price.

6.3 The seller must either reimburse the purchase price, repair the defective product free of charge in its production or repair facility, or replace it with an identical or equivalent product, provided that the examination of the products shows that the defect complained about is actually present.

6.4 The above guarantee does not apply and the seller does not give any guarantee with regard to products that have been the subject of abuse, neglect or misuse.

7. Industrial property rights

7.1 The seller is exclusively entitled to all rights and claims to inventions, licenses, images, texts, information and related documentation, regardless of whether they are patentable, subject to copyright or the subject of property rights or another form of protection, which are made using this website and this agreement was made or was first put into practice.

7.2 The visitor and user of the website undertakes not to change any copies of the information, images, texts, designs, source and HTML codes that can be viewed and read at, derivative works, which are based on manufacturing, reproducing, decoding (reverse design) or dismantling.

8. Assignment

The buyer may not transfer this agreement or any rights or obligations hereunder without the prior written consent of the seller. Any attempt at a transfer without the consent of the seller is void and ineffective.

9. No waiver

No conduct or failure by any party to strictly enforce any provision or right of this Agreement shall be construed as a waiver of such provision or right.

10. Impossible not justifiable

Except for the Buyer's obligation to make payments due in due time, neither party will be responsible for any default or failure to perform any portion of this Agreement, such as default or failure to perform due to fire, flood, explosion, government requirement, force majeure, or other Reasons beyond the control of that party.

11. Place of jurisdiction and place of performance

11.1 The interpretation, interpretation and implementation of this agreement are subject to the substantive law of the Federal Republic of Germany

11.2 The place of jurisdiction and performance is Munich.

12. Entire agreement

This agreement can only be amended or supplemented by a written agreement signed by the buyer and seller.