BIC Feuerzeug "Multi Logo"
DHL/ DPD shipping
Delivered free of charge in 1-2 working days.
Shipping, delivery time & returns
How long does the delivery take?
Our shipping times to Germany, Austria and BENELUX are usually 1-2 days for orders received before 12:00 p.m. With Express we are guaranteed to make it within 24 hours.
How do you ship?
We offer several shipping methods, such as DHL Standard, DPD Standard and DPD Express. At checkout you can easily choose one of these methods.
How do returns work?
You can easily create your own return label in our returns portal. Everything remains free of charge for you.
When will my desired product be available again?
We always do our best to be able to offer all products again as soon as possible. If it does take longer, you can sign up for a notification on the product page. As soon as your variant is available again, you will receive an email from us.
We can be reached by phone from Tuesday to Saturday between 2:00 p.m. and 7:00 p.m.
Alternatively, we would be happy to receive your request by email or WhatsApp.